Avoid at all costs - Account Manager Kaseya Employee Review

1.0
Jul 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Kaseya offers a crash course in the fundamentals of tech sales. You’ll quickly learn how to sell SaaS products, navigate Salesforce, build quotes, and negotiate both internally and externally. It’s a place where you can develop some essential sales skills early in your career, especially if you're looking to get hands-on experience in a high-pressure environment.

Cons

Work-life balance is virtually non-existent. The culture is built around micromanagement and relentless pressure, with little regard for employee well-being. Management lacks a solid understanding of modern tech sales and often pushes reps to repeatedly contact the same leads, damaging customer relationships. The office environment is outdated and demoralizing, with mandatory in-person attendance from 9 to 5:30. Taking a full lunch break? Never happens, and most people eat at their desks. Benefits are minimal to non-existent—poor healthcare, no dental, no pension—and the customer support infrastructure is broken, leading to frustrated clients and overcharging issues. Overall, the internal processes are chaotic and ineffective.

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Kaseya Response
12mo
Thank you for your review. This is not the environment we aim for, and we’ve shared your concerns with leadership to help drive improvements.

Explore other reviews about Kaseya

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

great company and vision for the future

Cons

lack of stability in terms of compensation

5.0
Mar 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Working at Kaseya can offer strong upside, especially for someone focused on growth, earnings potential, and building a long-term career in tech sales. One of the biggest advantages is the opportunity to generate meaningful income through commission, particularly if you are in a role tied to new business or expansion. The company has a large product portfolio, which makes it easier to position multiple solutions and increase deal size. There is also consistent exposure to enterprise and public sector clients, which helps build real sales experience and credibility. Leadership investment in top performers can be noticeable, especially when the company wants to retain key talent, and there are clear paths to grow into larger accounts or more strategic roles.

Cons

On the downside, Kaseya can be a demanding environment with high expectations and pressure to perform. Targets can be aggressive, and the pace is fast, especially toward the end of quarters. Internal processes can sometimes feel complex, particularly when deals involve multiple teams like legal, finance, and channel partners. This can create friction or slow things down when timing is critical. Communication across departments may not always be perfectly aligned, which can require extra effort on your end to keep deals moving forward.

2
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Kaseya Response
3mo
Thank you for your review! It’s great to hear that your time at Kaseya has been rewarding, and that our growth opportunities contributed to your professional development. We also appreciate your candid feedback as we continue our enterprise transformation, and work to improve cross-functional alignment and operational efficiency. Thank you for being part of our team.
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