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Kate Spade New York

Part of Tapestry

Engaged Employer

Not the best place to work - Customer Service Representative Kate Spade New York Employee Review

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The only pros are the discount. You get an excellent discount at the store with 50% off almost everything

Cons

Inconsistent hours and hourly targets are very high they are almost impossible to reach.

Explore other reviews about Kate Spade New York

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I love that company offers wellness days and other benefits to focus on your mental health. I also like how there’s more training outlets for leadership and stylist.

Cons

The only con I would say is having an extra layer up for mental health insurance for stylist

3.0
Jul 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Majority of cross-functional team members are great to work with, toxic behavior is rarely tolerated.

Cons

Back to back deadlines No time for vacations (deadlines also consistently shift, making it difficult to pre-plan vacations that aren't a 3 day weekend) No growth/promotions (even when you've been handling tasks that were your boss's job for 4 years) Underpaid and overworked

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