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Kate Spade New York

Part of Tapestry

Engaged Employer

no pain no gain....actually yes pain no gain...that's it! - Manager Kate Spade New York Employee Review

1.0
May 22, 2013
Recommend
CEO approval
Business Outlook

Pros

Great Brand & Great Customers!!! Have met lots of customers that are now friends!

Cons

As I said in the heading, the saying no pain no gain is not even applicable......it's more like YES pain and NO gain!!! What I feel like working for Kate Spade. I would not recommend this company to a friend, and that is so disappointing to me. Faking it everyday to the customers as to how amazing the brand and product is meanwhile the company behind the scenes it terrible! I grew up with the brand and it was my dream to work for the company one day and be an ambassador of the brand and that dream has now turned into a living nightmare. Effort is not rewarded at all and hard work is not recognized. Very limited coaching in order to grow or excel, so in result you have no idea what your opportunities are or your strengths. Lack of overall investment in the staff by district managers and a huge disconnect with their people and stores. Human resources and home office are so disconnected from the stores and district managers, they need to have more control of district managers, because most of them are ruining the brand and work environment for everyone working in the stores, and we are the ones sharing this brand with the customers everyday!

Explore other reviews about Kate Spade New York

5.0
Jun 17, 2026
Recommend
CEO approval
Business Outlook

Pros

I love that company offers wellness days and other benefits to focus on your mental health. I also like how there’s more training outlets for leadership and stylist.

Cons

The only con I would say is having an extra layer up for mental health insurance for stylist

3.0
Jul 17, 2026
Recommend
CEO approval
Business Outlook

Pros

Really fun products, customers are friendly.

Cons

Discount is similar to customer price. They keep everyone part time to avoid paying benefits. Required to harass every customer. Lack of management or support. No employee handbook.

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