Pros
There are genuinely good people throughout the company, especially within operations, warehouse, and support teams. Many coworkers care about doing good work and supporting one another. The company mission and customer focus are strong, and non-sales departments appear to have a healthier and more stable environment.
Cons
Leadership avoids difficult conversations by removing people, Internal mobility is promised but consistently denied, Inconsistent communication creates broken expectations, Sales is held to different standards than the rest of the company, Transparency is encouraged until it becomes inconvenient, Honest feedback is treated as disengagement, Unlimited PTO is advertised but discouraged for sales, Employees are expected to love their job or be labeled a problem, Leadership actions routinely contradict stated values, Trust erodes due to repeated mixed messaging