Very Bad Apple Flex job - Home Advisor Kelly Employee Review

The incredible lack of intelligence with the Kelly Services Organization. It begins with the inadequate training. However that is due to trainers who do not have a professional training background. As a result, the high expectations Apple has, (since of course we iPhone advisors do appear to be the "Voice" of Apple Inc.) are not always able to rationally explain to very upset customers Apple's policies. When those same customer fill out a survey that is negative. We advisors are considered responsible. Whereas in any other company all Managers would see that customers however upset they are cannot be "talked out of being angry" when they are over half right and in some cases absolutely right. But, advisors pay for it with a blemish on the record. This is the lowest paying job I ever had....And one where management was only too quick to condemn the negative surveys. Management says bring in more positive surveys...we are not allowed to inform customers about surveys. Truly ridiculous, The only job I have ever had that could be described as anti-Silicon Valley principles. I thought it could be interesting when I started even given low pay....however it became very tyrannical....Due to no professional managers