Good for the experience - AppleCare Senior Advisor Kelly Employee Review

3.0
Oct 29, 2014
Recommend
CEO approval
Business Outlook

Pros

Kelly does have a good work from home model. I stayed way too long because I did enjoy the work and they do have a good model for the most part

Cons

You don't get paid what the job is worth. Unfortunately there is corupption in the higher ranks and contrary to what they say that it is a performance based organization, its more "who you know" than what you know to advance. Many really really qualififed people are kept on the phones to benefit upper management. The pay is embarrassing for who the client is. I loved the job. I gained valuable call center experience. I had zero appreciation as one of their top producers.

Explore other reviews about Kelly

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Kellys are Awesome All Year Long!

Cons

Kellys are Informative, Compassionate, and Recognizes and Rewards All Employees. I'm Grateful!

avatar
Kelly Response
1mo
Thank you so much for your positive review! Your feedback is greatly appreciated and encourages us to continue striving for excellence. We're committed to providing a supportive and rewarding work environment for all our employees.
5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
avatar
Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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