Not worth it - Tier I Technical Support Agent Kelly Employee Review

3.0
May 28, 2022
Recommend
CEO approval
Business Outlook

Pros

The pay is good . Schedule is ok

Cons

I got approved for 40 PTO hours after working here a year. I had to literally foght and beg for my PTO hours to be submitted by my supervisor. Team chat is no help, you'll end up contacting T2. Customers are super rude and it's just very stressing to be honest.

Explore other reviews about Kelly

5.0
Jun 11, 2026
Recommend
CEO approval
Business Outlook

Pros

My rep was a wonderful person. She took excellent care of me!!

Cons

Nothing that I can think of.

avatar
Kelly Response
1mo
Thank you so much for your positive review! Your feedback is greatly appreciated and encourages us to continue striving for excellence. We're committed to providing a supportive and rewarding work environment for all our employees.
5.0
Jan 6, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Virtual, work from home position. The pay was great, the hours were great, they work with you and are very flexible, can always pick up shifts if you have under 40 hours, (you're scheduled 40 hours but if you miss a day that week) you can pick up another shift from the board

Cons

There aren't any cons that I can think of at this time.

231
avatar
Kelly Response
7y
Thank you for taking the time to share your experience and for writing such a detailed review. We appreciate your input and are happy to know that things are going well for you.
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