Easygoing atomosphere, process improvements are recognized. Claim volume is fair for pay
Cons
Reassignment of claims is done often and is very hard to manage and follow
Manual processes create delays and slows production
New hire training needs improvement
Kemper Response
9y
Welcome aboard - we are glad to hear you find that process improvements are recognized, and will look into all of your feedback. Thank you.
Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.
Cons
High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.
