Pros
Good Benefits - comparable in offerings and appear to be lower in cost than my previous employer. Easy Onboarding Process - due to COVID, all was completed virtually. Sufficient PTO Allowance - see Cons for more explaination Good Claims System - Guidewire, user friendly, fairly intuitive Good HR System - Easy to use Salary - If you have experience, Kemper will pay you for it. It would have taken 20 plus years to get to this level at my previous claims employer. Kemper likes to hire folks with experience! Kemper is growing. There are many open positions within claims and other areas of the business. This should provide more opportunities for movement to other roles as well. Leadership - because you are hired with experience, your manager will not be breathing down your neck on every little thing. They give you latitude to do your job and are available to answer questions, concerns, discuss claims whenever you need. Team Members - lots of folks from a lot of different companies. This means a big wealth of knowledge to draw from. Everyone has been great about answering questions, helping with systems, etc.
Cons
Not really cons but be aware of these things: Varied Homeowner Policies and Endorsements - you have to do your research on most every claim to be sure you understand coverages, etc. Not a difficult task but if you are accustomed to only 1 or 2 policies to keep track of, this will be a change. You will have load balanced claims across the country as we have a smaller property claims staff. Also, many areas are unstaffed and alternate methods of inspection are frequently used. You may do quite a bit of desk adjusting claims when things are busy. A con for me but not a deal breaker: PTO Allowance - other companies will give additional days for many years of experience in the same field of insurance, typically 5, for the first few years of employment. Kemper does not. That said, PTO Allowance is still ok but would like more due to years of experience.