Work Environment - Claims Kemper Employee Review

3.0
Aug 22, 2022
Recommend
CEO approval
Business Outlook

Pros

As with every company the people are great! Anytime you need help or have an issue they will bend over backwards to assist. The pay is good.

Cons

The company has not been doing well financially and so they are not replacing employees who leave, so they are over working those that are still here. It is going to take time to get the ship back on course, but the fear is how many others will leave because of the heavy work load.

Explore other reviews about Kemper

5.0
Nov 12, 2025
Recommend
CEO approval
Business Outlook

Pros

Lots of mentorship and guidance. Good support from staff.

Cons

Case load can get heavy

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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