Avoid this sinking ship - Director Kemper Employee Review

1.0
Oct 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Please note that Kemper HR solicits reviews from all new employees after they've been with the company a few weeks. They email you requesting that you leave a review on Glassdoor, then reply back with a link to the review to show that it's been completed. No pressure, right? There's a reason that there are so many positive reviews from employees who have been there less than a year. The few pros for working at Kemper: -The people were friendly, smart, and capable (though their potential was tragically hobbled by poor leadership and direction). -The pay was competitive. -Matt Hunton, President of Kemper Auto, was the best senior leader I've ever worked for, hands down. He has the incredibly rare trifecta of strengths; He's academically intelligent, deeply understands business, AND he really understands people. He's approachable and genuinely values feedback. Unfortunately, his vision/values for the organization will never be realized due to truly awful leadership below him.

Cons

This place is a disaster. They had their first engagement survey in 2021, and it was so bad that they JUST DIDN'T SHARE THE RESULTS!!. (Leaders at VP and above were shown a high-level snapshot during a meeting, and nothing else was ever spoken about it.) -There are few women in leadership positions, and "surprisingly," they all seem to be being laid off instead of male counterparts. Women are routinely dismissed/marginalized, with opportunities and promotions going to men. I've worked in insurance 20 years, and never experienced anything like that. A brave male coworker actually suggested that my poor treatment was probably because I'm a woman. -No one has what they need to do their jobs well. - Work was an endless series of fire drills, everything urgent, direction constantly changing. Activity was prioritized over effective strategy, at the expense of business results. -Systems and processes are absurdly complicated or non-existent. -The company is struggling financially, and CEO Joe Lacher is arrogant and condescending as he steers the ship toward the iceberg.

Explore other reviews about Kemper

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Solid work environment at Kemper

Cons

Pay is lower than what I would have liked

3.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits, supportive coworkers, opportunities to develop critical thinking, communication, and investigation skills. The role provided valuable experience in handling complex claims and making coverage and liability decisions.

Cons

High caseloads and demanding workloads can make it challenging to maintain work life balance. The job can be stressful at times due to deadlines, customer expectations, and the volume of claims.

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