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Kenan Advantage Group

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Complete lack of leadership, training, and integrity in Canton, Ohio - Account Manager/Freight Broker Kenan Advantage Group Employee Review

1.0
May 23, 2025
Recommend
CEO approval
Business Outlook

Pros

Good reputation due to the asset side of the business. This should lead to huge opportunities in the Logistics industry. They had a new employee resource who actually answered my questions and cared about my development. One.

Cons

1.) The hired me on the logistics side of the business for a position in Cleveland. Two weeks into training in Canton, they told me "sorry this has been relocated permanently to Canton...forcing me to drive 1.5 hours every day. This is not only unethical, but borderline contract fraud. 2.) My second week, I asked my trainer a question and his exact response was "I don't give a f*ck, I'm leaving in two weeks! I thought it was a prank. It was not, I was in shock. 3.) I was then moved to the "Niagra" team "trainer", in their attempt to smooth over that first catastrophe. This ape was even worse. He was deliberately nasty and unwilling to answer any of my questions. Instead of training me and answering my questions, he felt it was more important to talk about himself...the other 20% of the time was spent talking down to me. It's important to note, this happened because there was a conflict of interest within management, wherein they only lookout for themselves, work only to enhance their work experience, inflate their egos, and flat out refuse to help new employees who would have grown their Cleveland office. They however lack basic communication skills which destroys any growth that employees can make. 4.) On top of all the verbal abuse and being talked down to, they deliberately shorted my paycheck when I left. I know this because I saw it was short, reached out to HR and my manager, who vowed to fix it. Shocker...they did not. 3.) Unfortunately, I had a terrible experience despite being what would have been a valuable asset for the company, as I would have had their Cleveland office up and thriving by now, had they just had one kind person to ramp me up as all reputable, professional companies do. So, because they ignored my concerns and reports of verbal abuse, management took it personal as (ego driven individuals typically do) they lost a great asset and are starting over with someone who will ask less questions? Can't wait to see how that works out them!

Explore other reviews about Kenan Advantage Group

5.0
Apr 22, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits, 401k match, great managers

Cons

Full-time back in the office.

1.0
Apr 6, 2026
Recommend
CEO approval
Business Outlook

Pros

It's the largest logistics company in North America. Benefits aren't terrible. They fire you a week after your mom dies so you can have extra time to grieve.

Cons

Understaffed IT department 24 hour helpdesk with only 17 people for 8500 employees including truck drivers Uses cheap outdated software that always breaks Forced to work Holidays or forced to take PTO before holidays IT Department is one big nepotistic clique. Everyone knows everyone from outside of work or is related by blood or marriage Management is incompetent. Can't even do Tier 1 IT jobs correctly Tier system is a joke. No chance for real advancement Whole IT Helpdesk department is holed up in a windowless attic. IT Helpdesk can't even participate in company events because it's 24 hours and they only staffed 17 people for 8500 employees. Ridiculous call and ticket volumes. Management will attempt to micromanage your every move They barely train you and everything is learned on the job, but you are still penalized for not knowing things you can only learn from experience doing this exact job Management actively lied to you. I started out as a contractor making more money and when they told me when they hired me I would be making more. When I got hired in they offered me less to start Co-workers like to show you Nazi propaganda on their lunch breaks

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