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Kestra Financial

Is this your company?

Don't take the job. - Concierge Kestra Financial Employee Review

1.0
Oct 26, 2023
Recommend
CEO approval
Business Outlook

Pros

WFH on Thursdays and Fridays

Cons

Kestra is a broker-dealer who also provides software to their clients who are financial advisors. The concierge team is a call center for support with brokerage accounts and/or issues with their software. The software works but contantly has issues, and many callers are disgruntled. FA's are allowed to verbally abuse you on the phone with no consequences. Upper management is verry unsupportive. When asking questions they will blow you off with an FA on hold, disgruntled, wanting an answer that you cannot provide. This job could be done entirely from home but the company chooses to have us sit in small cubicles to be supervised and micromanaged like children. I wasn’t properly trained which was the first sign that I made a mistake in taking this job. Once you get acquainted you realize that everyone is unhappy at Kestra. Which is something I’ve never experienced in my 15 years.

Explore other reviews about Kestra Financial

5.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a solid place to work if you want to get into tech or wealth management in Austin. They are hiring a lot right now to build out the tech platform that the financial advisors use. You get to see how the wealth management industry works from the inside and work on technology that directly impacts advisors, which gives you good experience. Everyone I work with is professional and handles their business.

Cons

It is financial services, so there is standard corporate red tape and compliance rules you have to deal with.

2.0
Jul 14, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-can be a good environment to move up and take advantage of growth -company is doing well financially and growing pretty quickly -some good leaders that try to compensate for clear company-level faults -being closer to executive level (both pro and a con)

Cons

-HR department is nonexistent and terrible, some of the lower level employees try and compensate for it but the department as a whole is toxic. Never a good sign for a company to have such a bad HR team -Activetrak on computers to track everyone’s activity (both in office and at home) which is being actively monitored by the HR team -culture that spends millions on extravagant advisor experiences and shows off pictures at town halls, but gives home office employees bare minimum and will ostracize them for taking more than one cupcake -a lot of turnover so really hard to accomplish anything

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