Pros
Very friendly co-workers, building is out of downtown traffic but still close by the heart of Austin, after a year you can move positions within the company to a different department (you have to wait a year so I don’t know if that is a pro or a con), you make around 60k for what is an easy enough job. You get to work from home on Fridays. It is a growing company that is killing it, however, you can invest it is so it kind of doesn’t matter for you.
Cons
There are many cons. The cons definitely outweigh the pros. Let’s start with the treatment on others. For this position you will be located on the 1st floor. Kestra also owns the 4th floor. The 4th floor treats the 1st floor people like this was a real life enactment of “The Platform” (messed up movie). The company will even bring lunch in 2-3 times a week for the upstairs workers but nothing for the 1st floor. Even though Concierge is arguably one of the most important positions for keeping Kestra running, they are treated the worst. Now that that has been established, let’s talk about management. Management is a joke. Most supervisors are promoted based on how long they have been at the company and NOT on how much they know. If you have questions or need help, do not go to them 70% of the time. Management also treats the team like children. Want to take one of your two 15min breaks? Want to take a 30min lunch? Nope. Have to get a hall pass from the teacher. They tell you there are bonuses but they aren’t (they actually got in trouble for this so maybe they aren’t telling candidates that anymore). The training is also awful. There is no training really. You just have to figure it out but at least your co-workers are always there to help.