Pros
- 12hrs PTO a month for hourly employees - Ample opportunity for overtime - Comfortable and respectful culture - Recurring events and holiday-themed activities - Leaders readily available - Ample amenities (on-site gym. snacks & coffee, cubicles and Austin office are nice)
Cons
- Required in-office 4 out of 5 days a week; Friday is the ONLY work-from-home day for most departments - Lack of communication between departments and leaders - HR often miscommunicates or offers contradicting info - Can't move or get promoted for at least 1 year MINIMUM (they are pretty strict about this rule) - Unclear expectations communicated for metrics and pay - Account Services dept pay is low for Austin TX living expenses - Training is all over the place. Spent my first 2 weeks doing nothing.