Smooth application process, but training can be challenging - Player Support Agent Keywords Studios Employee Review

3.0
Jul 18, 2026
Recommend
CEO approval
Business Outlook

Pros

Easy application, interview and deployment.

Cons

Some training sessions are conducted by foreign trainers, which can make communication and understanding more challenging. The work experience also varies significantly depending on the project, with some management teams creating an exhausting and toxic work environment.

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Keywords Studios Response
2d
Thank you for your thoughtful feedback. We're pleased to hear that you had a smooth application, interview, and onboarding experience. Creating a seamless candidate journey is something we continuously strive for. We also appreciate your honest feedback regarding training, project experiences, and leadership. At Keywords, we believe in The Power of Partnership. While this principle guides how we work with our clients, it also reflects our commitment to supporting our people and fostering strong, collaborative relationships. Your insights help us better understand where we can continue improving the employee experience while maintaining that balance. Thank you again for taking the time to share your perspective. We wish you continued success in your future endeavors.

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5.0
Jul 19, 2026
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CEO approval
Business Outlook

Pros

Great Culture, Good Management, Professional Enviornment

Cons

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4.0
Jul 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Reasonable and professional culture, friendly and skilled coworkers. Good WFH work life balance

Cons

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