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Kickstarter

Engaged Employer

Kickstarter reviews

Great culture, not so great leadership - Anonymous employee Kickstarter Employee Review

3.0
May 31, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- 4-day work week - Passionate and caring coworkers - Fully remote - Mission driven PBC

Cons

You won't be set up for success on certain teams. In my experience, there was no onboarding, no sharing of helpful tools or best practices, and no adequate coaching or guidance from my manager, who didn't even understand (or seem to care) the projects I was working on. Senior leadership lacked transparency and accountability, including questionable/disastrous leadership hires. Company-wide initiatives were abandoned completely or changed drastically. Compensation is well below market (which is why they constantly struggle to hire engineers).

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Kickstarter Response
2y
Thank you for sharing your feedback with us! We’re glad to hear you enjoyed working with like-minded colleagues and enjoyed our 4-day work week when you were with us. We thank you for your contributions over the years! We want to acknowledge that we understand and are focused on the opportunities to grow our management, leadership, and business practices to reinforce a positive culture and team accountability and success. Kickstarter has made significant investments over the past year to improve our back, creator, and employee experience and we look forward to positive change. We invite you to reach out to our People team to share more detailed feedback on your experience so we can learn more about how we can improve. We can be reached at peopleteam@kickstarter.com.

Explore other reviews about Kickstarter

5.0
Apr 16, 2025
Anonymous
Recommend
CEO approval
Business Outlook

Pros

I’ve really enjoyed working here and believe it’s a genuinely good company—especially for those who’ve joined in the last few years. Leadership is thoughtful, benefits are strong, and the mission still feels authentic. There’s space to grow, take ownership, and make an impact if you’re proactive. That said, the internal culture is being dragged down by a minority (the union) that resists change and refuses to take accountability. A lot of the toxicity comes from legacy employees who constantly complain but contribute very little. Unfortunately, the union culture can amplify this energy. It’s disappointing because many of the people who’ve joined more recently are energized and committed. But the influence of a few long-timers who seem to want the company to fail makes it harder for everyone else to enjoy the workplace. This company could thrive even more if it were willing to part ways with those who are no longer aligned. Until then, expect a mix of strong leadership and potential, weighed down by a group determined to stay stuck in the past.

Cons

The union dynamics, its a distraction for those of us who want to enjoy our work and be apart of something. The CBA limits salary increases.

1
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Kickstarter Response
1y
Thank you for taking the time to share your experience! We’re so glad to hear that you find our mission authentic and that you appreciate the thoughtfulness of our leadership team, our strong benefits, and the opportunities for growth and impact. It means a lot to us that you recognize the energy and commitment of our team and the progress we’re making together. We also appreciate your candid feedback about areas where we can continue to improve. We recognize that navigating change in any organization—especially one with a long history and deep roots—can come with challenges. We are committed to fostering a culture that supports collaboration, accountability, and open dialogue across all parts of the company. We believe that everyone plays an important role in shaping our culture and that constructive engagement, respect, and shared purpose help us move forward together. We continue to focus on strengthening communication, evolving our practices, and building an environment where every team member feels empowered to do their best work. We truly value your contributions and your perspective. Please feel free to reach out directly to peopleteam@kickstarter.com if you would like to continue the conversation or share additional feedback. Thank you again for being part of our community and for helping us grow stronger.
4.0
Jul 7, 2026
Senior product manager
Recommend
CEO approval
Business Outlook

Pros

- Smart, diverse, supportive colleagues - Laid back and informal company culture (while still high expectations of employees) - Very cool product to work on - You’re helping creators fulfill their dreams - Part of a tech union! Amazing support there

Cons

- A lot of back and forth from leadership on priorities - Tension and lack of trust between leadership and employees

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