Embracing change - Anonymous Kickstarter Employee Review

5.0
Jan 9, 2024
Recommend
CEO approval
Business Outlook

Pros

- The CEO has a large platform and brand that is positioning the company well, more than I think people realize. If the company improves, this type of visibility will be positive for everyone who works here. While some people feel this is not good, I think it brings a lot of value. I think the CEO works hard to balance this. He is at every all-hands meeting, he has a true open-door policy, and he responds in all our Slack channels...he does more than I have seen other CEOs do. - Having a Black CEO has been amazing, as a person of color, I appreciate this deeply. - The leadership team has had a lot of change in the past few years and it feels like the company is getting on track, a lot of bad leaders are gone now. - We have an important product that can change the lives of many people, if you want to be a part of making the world a better place or purpose-driven work, Kickstarter will make sure you feel and understand you are a part of something bigger than you - Kickstarter will support growth but the company is small so sometimes you can only get promoted if someone leaves. It could be a good stepping stone though (if you are on the right team/with the right manager). - Four day work week and fully remote work is a plus

Cons

- Lacks experienced managers which is hard for some of my peers - Feels like there are some cliques between old people and new people - Some people who have been here a long time are negative and I avoid them

Explore other reviews about Kickstarter

5.0
Apr 16, 2025
Recommend
CEO approval
Business Outlook

Pros

I’ve really enjoyed working here and believe it’s a genuinely good company—especially for those who’ve joined in the last few years. Leadership is thoughtful, benefits are strong, and the mission still feels authentic. There’s space to grow, take ownership, and make an impact if you’re proactive. That said, the internal culture is being dragged down by a minority (the union) that resists change and refuses to take accountability. A lot of the toxicity comes from legacy employees who constantly complain but contribute very little. Unfortunately, the union culture can amplify this energy. It’s disappointing because many of the people who’ve joined more recently are energized and committed. But the influence of a few long-timers who seem to want the company to fail makes it harder for everyone else to enjoy the workplace. This company could thrive even more if it were willing to part ways with those who are no longer aligned. Until then, expect a mix of strong leadership and potential, weighed down by a group determined to stay stuck in the past.

Cons

The union dynamics, its a distraction for those of us who want to enjoy our work and be apart of something. The CBA limits salary increases.

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Kickstarter Response
1y
Thank you for taking the time to share your experience! We’re so glad to hear that you find our mission authentic and that you appreciate the thoughtfulness of our leadership team, our strong benefits, and the opportunities for growth and impact. It means a lot to us that you recognize the energy and commitment of our team and the progress we’re making together. We also appreciate your candid feedback about areas where we can continue to improve. We recognize that navigating change in any organization—especially one with a long history and deep roots—can come with challenges. We are committed to fostering a culture that supports collaboration, accountability, and open dialogue across all parts of the company. We believe that everyone plays an important role in shaping our culture and that constructive engagement, respect, and shared purpose help us move forward together. We continue to focus on strengthening communication, evolving our practices, and building an environment where every team member feels empowered to do their best work. We truly value your contributions and your perspective. Please feel free to reach out directly to peopleteam@kickstarter.com if you would like to continue the conversation or share additional feedback. Thank you again for being part of our community and for helping us grow stronger.
4.0
Jul 7, 2026
Recommend
CEO approval
Business Outlook

Pros

- Smart, diverse, supportive colleagues - Laid back and informal company culture (while still high expectations of employees) - Very cool product to work on - You’re helping creators fulfill their dreams - Part of a tech union! Amazing support there

Cons

- A lot of back and forth from leadership on priorities - Tension and lack of trust between leadership and employees

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