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Kimpton Hotels & Restaurants

Engaged Employer

Great Company - One Bad Apple - Anonymous employee Kimpton Hotels & Restaurants Employee Review

1.0
Feb 4, 2018
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Great company culture - CEO genuinely interested in the employees - Holds great events and supports amazing causes in the community

Cons

To say I was ecstatic to work for such a reputable company would be an understatement. It was my dream ever since college to work at Kimpton. Unfortunately, my luck to work under a long time employee/director who knew nothing about managing employees was the greatest misfortune of my career. In my short time of employment, there were countless occasions in which the following happened: - Micromanaged - Humiliated in front of colleagues for asking questions/doing something wrong - Compared negatively to other people - Guilted for taking time off for personal/medical reasons - Witnessed manager speaking poorly of other leaders in the company - Unrealistic learning expectations - Told I was not allowed to ask questions of my colleagues- to know where my weaknesses lay I reported the above to HR before departing and nothing was done. Manager was not even reprimanded. It has been some time since I left the company but the emotional trauma from the experience has remained. I was the 4th out of 5 employees who has left this manager.

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Kimpton Hotels & Restaurants Response
8y
We’re so sorry that your Kimpton experience didn’t live up to what you thought it would be. We agree, managers should lead by example – which is one of the reasons why we have Kimpton University classes in place that focus on communication, personal development, conflict resolution, and leadership. Please know that we’re taking your feedback to heart, and we have shared this review with our People & Culture team.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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