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Kimpton Hotels & Restaurants

Engaged Employer

Culture change - Anonymous employee Kimpton Hotels & Restaurants Employee Review

2.0
Dec 18, 2013
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive employee focus as well as the emphasis on genuine customer satisfaction.

Cons

What was once positive and proactive in their attention to employee and customer satisfaction has turned into a company that is only focused on numbers. Simply, they don't walk their talk anymore.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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