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Kimpton Hotels & Restaurants

Engaged Employer

High turnover at Kimpton in Sales - Sales Kimpton Hotels & Restaurants Employee Review

1.0
Feb 25, 2010
Recommend
CEO approval
Business Outlook

Pros

Hotels are built in a first class manner. Do live the markets that they are trying to sell into. SF Management is the true vision for the company and that vision is really attractive.

Cons

The sales aspects are not to try to play hard against Hilton, Starwood and Marriott, even though they are in your competitive set. Really disappointing about how they approach trade show marketing and appearance. Sad difference between East and West Coast leadership. East Coast is micro managed and plays shell games with Owners & your budget which you are expected to live with. Yet you are never truly in control of. For a company that preaches that they are one of the best companies to work with, I cant figure out why they always have job openings in their Sales Departments? My feel is the control aspect, they want people to be puppets in their Sales teams with very little imput about how to improve your products. I just dont understand why SF Corporate leadership has not seen this massive turnover and wanted to ask questions if the problems are not the people - but the leadership that is directing them. Good talent in company, but a lot of turn over - most that you will see even in this tough environment. For as much quality as their products show, if interviewing in this discipline you have to ask about why so much turnover - especially in East Coast region.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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