Pros
-The people here were exceedingly friendly and there is only a minority amount of employees there that are incapable of performing their job. -Pay was great -Manager training at home office is a tremendous experience
Cons
-Front Desk Agents, Concierges, Bellman and the housekeeping department are all unionized. It's abhorrent the amount of people that slip through the 90 day process are and "protected" from then on out. The end result is employees that do not value hospitality, rather doing just enough to keep their job. -The housekeeping department starts at 9am and always makes sure they (the housekeepers) have checkout rooms to clean between 3pm-5pm, which is peak check in time. The result is a cluttered mess of angry hotel guests trying to sit in the lobby but unavailable to because almost every other check in has taken their spot.