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Kimpton Hotels & Restaurants

Engaged Employer

Good but can be improved - Guest Service Agent Kimpton Hotels & Restaurants Employee Review

4.0
Apr 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The guest are amazing the staff that are there are great, great location, beautiful history of the building

Cons

Management can do a lot better in encouraging their employees and promoting them more within the hotel to larger positions, training and development of employees is low you get basic training unless you have a superstar manager than wants to see you succeed but it’s few and far between.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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