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Kimpton Hotels & Restaurants

Engaged Employer

Uninspired Leadership - Restaurant Manager Kimpton Hotels & Restaurants Employee Review

1.0
Jun 20, 2024
Recommend
CEO approval
Business Outlook

Pros

They put out moldy coffee in the morning. One of the f&b venue teams was the most inspired individuals I have ever had the pleasure of managing. They're off to better things now. This property did not deserve them.

Cons

Before I say anything, they clear out the f&b departments every two years. You've been warned. In my location, the following teams had been there since the beginning - finance, front desk, guest services, house-keeping, and banquet leadership. This resulted in an unchangeable culture in basically every department. Additionally, these departments thought they could cross department lines and suggest/demand things to/from f&b. The systems that had been in place for years disappeared during the pandemic resulting in a culture that allowed other departments to do whatever they wanted without asking for permission. Any time you tried changing a system or putting a new policy in change to improve the f&b departments efficiency and quality of life - it was shot down / not respected. It was a sad political toxic seniority. As a company, they take pride in their f&b spaces but the ones that are struggling might as well not exist. You hear a lot about the pride Kimpton has for their F&B spaces but they will not update, re-invest, or rebrand failing properties.

Explore other reviews about Kimpton Hotels & Restaurants

5.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

Cons

Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

4.0
Jul 13, 2026
Recommend
CEO approval
Business Outlook

Pros

Good tips. Great scheduling. Easy work.

Cons

The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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