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      Kimpton Hotels & Restaurants

      Engaged Employer

      Kimpton Hotels & Restaurants reviews

      Bad Management - Front Desk Receptionist Kimpton Hotels & Restaurants Employee Review

      2.0
      Jun 10, 2025
      Front desk receptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good guests, fun environment when administration and management are not present.

      Cons

      The front desk manager...is...horrible. She is always micromanaging, gossipping, crying, doing everything but her job. Because she doesn't know how. She is unhinged. She has quit many times and they keep rehiring her.

      avatar
      Kimpton Hotels & Restaurants Response
      1y
      Thank you for taking the time to leave us an honest review. The behavior you’ve described is not aligned with the culture we at Kimpton strive to uphold. If you are open to sharing more information so we can further investigate, please call our confidential reporting hotline at 1-888-373-6014 or report online at www.ihgethics.com.

      Explore other reviews about Kimpton Hotels & Restaurants

      5.0
      Jan 26, 2026
      Bartender
      Recommend
      CEO approval
      Business Outlook

      Pros

      Boutique, sleek and stylish hotel group for hospitality professionals that want to explore finer dining without the intensity.

      Cons

      Long hours, carpal tunnel syndrome, potential breakfast shifts, inescapable conversations with hotel guests.

      4.0
      Jul 13, 2026
      Server/waiter
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good tips. Great scheduling. Easy work.

      Cons

      The managers aren't all that great. Some play favorites with the servers they want to hook up with. Many have big egos as they love to flex what little power they have in life over the servers.

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