Pros
The staff in the facilities care about patient care.
Cons
If you are a sales person, avoid the position of Clinical Liaison, especially in the Dallas/Fort Worth area. There are a handful of "territories" that actually have the opportunity to make a bonus. These "territories" are actually the hospitals that are in close proximity to Kindred hospitals in the Dallas/Fort Worth area. Understand what your territory is when they hire you, because it will not be for one of these close facilities and that is not ever communicated. The Dallas sales leadership continues to hire clinical liaisons for what they call the outlying territories. They are not honest in their hiring and will not tell you that your territory has bonused twice in 7 years. There are very few clinical liaisons in the Dallas/Fort Worth area that actually make bonus. The bonuses are high and uncollected revenue is charged back. The bonus is calculated on revenue alone. Revenue is dependent on the acuity of the patient and also how well the accepting physician's documentation. This was the most dishonest sales position that I ever had. You will be hired for a non-performing territory and put on a plan after 90 days. The "plan" does not end if you make quota. It picks up where you left off in the first non-performing month. Dallas/Fort Worth leadership is rotten from the top down. Be assured that you are going to be a number. In addition, the benefits are terrible. It never ceases to amaze me that health care companies have the worst employee benefits. The premiums are high and the deductibles are sky high. A major illness can bankrupt you. Also, in the clinical liaison position, you will never have a day off. There is no respect for work/life balance. You will either be on call or take care of your own accounts every weekend and in the evenings. Again, if you are a lucky one that actually makes a bonus, you might not mind. For the average liaison, you are giving up family time for free.
