Awful. - Anonymous employee Kirkland's Employee Review

1.0
Jul 15, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The customers that come in and need help are great. Many of them are interesting and recognize and praise good help.

Cons

Kirkland's is horribly disorganized in every sense of the word I can think of. The stock room is a mess. I'm so embarrassed when a customer asks if we have more of something in the back and I have to tell them 'no' or 'I don't know' because I really don't! I can't ever find anything! I'd ask my managers for help but I don't think they'd give me the time of day. When I interviewed, I was told we'd never have any down time and there are always things to do. That is FAR from the truth. There are really only three things to do working here: Straighten your 'zone', help customers, or restock the already jam-packed shelves and sale's floor! Once that's done... then what? You have to walk around and pretend you're doing things. Absolutely terrible! My managers aren't exactly the friendliest either. And I never look forward to unloading that truck. They need to hire an outside service or special employees just to unload the truck... And organize the darn stock room! I feel under utilized here. I can feel my brain turning to mush and I haven't been working here very long. I'll definitely be quitting soon.

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5.0
Jun 3, 2026
Recommend
CEO approval
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Pros

Good schedule, decent pay. Friendly staff

Cons

No real cons in my opinion

1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good coworkers. Some of the customers. Decent discount.

Cons

Schedule, put out every week. No time for planning anything without asking for time off if you need to schedule vet appointments or health care. You have to switch shifts with someone if you're sick, or you have to go in and contaminate your coworkers and customers too. If you don't show up because you physically can't, you will be written up like you never called in. Open - close hours switch throughout the year 9am - 9pm, again makes planing anything difficult. Truck days begin at 5am, regardless of bad hazardous weather. You will unload furniture, heavy mirrors and art, along with a couple hundred boxes of other stuff. Then you have to unpack it all, assemble furniture that never goes together right, and put everything away too. The manager has people moving the whole store around on a weekly basis. She is the only one who ever gets to sit on every shift. The assistant manager is rude and unprofessional. It's a thankless job. There are no raises, no possibility for advancement, no bonuses (except for management), and no full time opportunities at all. If you choose to apply here, be prepared to work under unsafe and risky conditions.

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