Kirklands is a great employers, but demands constant change throughout the store. - Store Manager Kirkland's Employee Review

4.0
Mar 22, 2009
Recommend
CEO approval
Business Outlook

Pros

Autonomy within your own store, but detailed direction from corporate. Great if you know what to do with the information and can balance all of the expectations.Corporate offers all information on selling and sales. Good compensation for retail and enough retail outlets so you can move if you want.

Cons

Small budget available for a LOT of work expectations, including constant floor plan changes. Their training was all computer-based and generic. Many questions did not pertain to all stores, so the training did not offer much application. There need to be training time dedicated to new employees and more scenario and model training. I created my own training materials, but with the limited budget, all employees were needed on the floor with customers, so training often fell to the side.

Explore other reviews about Kirkland's

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Good schedule, decent pay. Friendly staff

Cons

No real cons in my opinion

1.0
May 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Some good coworkers. Some of the customers. Decent discount.

Cons

Schedule, put out every week. No time for planning anything without asking for time off if you need to schedule vet appointments or health care. You have to switch shifts with someone if you're sick, or you have to go in and contaminate your coworkers and customers too. If you don't show up because you physically can't, you will be written up like you never called in. Open - close hours switch throughout the year 9am - 9pm, again makes planing anything difficult. Truck days begin at 5am, regardless of bad hazardous weather. You will unload furniture, heavy mirrors and art, along with a couple hundred boxes of other stuff. Then you have to unpack it all, assemble furniture that never goes together right, and put everything away too. The manager has people moving the whole store around on a weekly basis. She is the only one who ever gets to sit on every shift. The assistant manager is rude and unprofessional. It's a thankless job. There are no raises, no possibility for advancement, no bonuses (except for management), and no full time opportunities at all. If you choose to apply here, be prepared to work under unsafe and risky conditions.

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