What is quota? - Account Executive KnowBe4 Employee Review

2.0
Jan 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Product market fit for the core offering of security awareness training is solid. Overall most of the people at the company are very nice. Due to the lack of organization and so many vacant positions in leadership, many assume that if you excel there should be opportunities for career growth.

Cons

One SMB AE hit annual quota in 2025. It is the last week of January and nobody knows what the comp plan is or what quota is. They've been talking about making changes and how great the new comp plan is going to be for nearly a year. Many people are nervous when they finally do announce a change it will be even worse. There is so much friction and bureaucracy to take even the simplest action. For example, in order to create an email template or a cadence in Salesloft, they have a "Cadence Committee" to make all of these decisions. Nobody knows who is on the committee, how often they meet, what the criteria is for getting anything approved. It makes no sense. Sellers have almost no visibility and insight into their own business. No ability to create reports and dashboards in Salesforce. Apparently we are hiring 100+ more salespeople. Do they plan to divide the already minimal amount of leads amongst all of these new hires too?

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KnowBe4 Response
2mo
Thank you for sharing your experience. We want every Knowster to have a great one, and your feedback helps us get there. We’ll review this with our teams to improve communication and processes across the company.

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
1w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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