Too good to be true!! - Tech Support KnowBe4 Employee Review

5.0
Jan 4, 2018
Recommend
CEO approval
Business Outlook

Pros

Honestly-- it's so hard for me to believe that such a great job and organization exists. I've been here nearly six months now and I'm still caught off guard by all the wonderful people, activities, events, and kindness of it all. Stu is a wonderful CEO, the managers here are super competent and understanding without micromanaging you. You are in a position of trust and treated as such! Stu is so above and beyond a great boss and person, he's so eager to share in the excitement of the culture he's created and maintained , as well as sharing the company's own income and positive changes. I still wake up every day, ready to do my best and have fun while I do my work. Even on my more busy and "stressful" days, it never feels like a chore to do my job with the people around me. I am grateful every day to be part of such a wonderful and loving culture and company. I could go on forever about the perks and pros. But it's something you have to experience to really believe and enjoy! :)

Cons

Nothing! The only thing that I wish was a bit more flexible was the set 9-6 work hours BUT its also a personal preference of my own to start work earlier and leave earlier ( 7-3 etc ). KB4 still is willing to work out whatever they can for those who do their jobs well to help ensure you have time to yourself or outside of work to leave early on occasion etc.

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KnowBe4 Response
7y
Thanks very much :-D Appreciate the kudos! We actually have a flex schedule these days, however your manager needs to approve that based on the team and your workload. Warm regards, Stu

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Cons

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1.0
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Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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