Open Door Policy - Course Development KnowBe4 Employee Review

1.0
Jun 29, 2018
Recommend
CEO approval
Business Outlook

Pros

Salary. Free food and bonuses. View.

Cons

My department had a downright disorganized, degrading, inconsiderate, nasty manager. She was still there when I left. The open door policy certainly didn’t work the handful of times my associates and I went to HR. The CEO was aware of the situation and nothing was fixed. In fact, it got worse. Successful company, but I highly recommend you proceed with caution. My experience was a great disappointment. My expectations were high.

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KnowBe4 Response
7y
I am sorry to hear that you felt your voice wasn't heard. Sometimes when a company expands at the rate we are that can happen even in the best attempts to avoid it. If you are willing, I would like to still try to resolve it. You can reach out to me at hr@knowbe4.com. We never want unhappy employees.

Explore other reviews about KnowBe4

5.0
May 22, 2026
Recommend
CEO approval
Business Outlook

Pros

A welcoming and inclusive environment with a patient onboarding team. Work is always fun and collaborative!

Cons

Training and onboarding process is thorough but only to ensure all employees are keeping themselves and the companies information safe online!

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KnowBe4 Response
1w
We’re glad to hear you feel supported! Open communication is a huge priority for us — and feedback like yours keeps us motivated. 🤗
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

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