Amazing opportunity and company - Channel - Customer Success Manager KnowBe4 Employee Review

5.0
Mar 8, 2021
Recommend
CEO approval
Business Outlook

Pros

-Great Company and values -Growing really fast which allows you to get promoted fast -Awesome HR who supports everybody no matter their background

Cons

-Pay is a little low compared to same position and same industry

Explore other reviews about KnowBe4

5.0
Jul 11, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work. Easy to get along with people and aligned to a common goal.

Cons

At the time the work I was doing wasn't really challenging and kind of boring.

2.0
Jul 8, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

not many pros left with the current leadership and direction, but it's still a good place to work to learn about the industry and gain skills

Cons

executive leadership and the equity ownership have taken this company to the gutter sadly, there isn't any culture left and the product keeps getting worse with only more hype about how they're on top of the AI revolution. Almost all the leaders and thinkers who made KnowBe4 great have left or were pushed out, which is normal with a CEO change but the folks taking on "change management" are clueless about the business and about the teams they're in charge of. The product needs to regain it's quality and customer friendly design, right now it's losing out to smaller vendors and issues are continually overlooked.

2
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