Small Company - Big Ambitions - Sales Development Representative (SDR) KnowBe4 Employee Review

3.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

The people are friendly and work culture is fun.

Cons

If you are in sales, you can not take PTO the last 5 business days of every month & last 10 business days end of every quarter. The company is a small enterprise and there alot of process improvements that still need to be made.

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KnowBe4 Response
3y
We’re glad to hear you enjoy your coworkers and the fun culture! In the United States, we offer open paid time off (PTO), allowing employees to take PTO with no set number of days per year. However, as you mentioned, our sales and customer success teams do have small blackout periods at the end of each month and quarter, where non-emergency PTO is restricted. We always want to be very transparent about this policy, and we are sure to inform every potential sales and customer success team member about this policy during the hiring process. These time periods are very exciting and productive times for our sales sector, and the blackout dates allow us to come together as a team to meet our organizational goals!

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5.0
Jun 11, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

1
1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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