Changing - Technical Support KnowBe4 Employee Review

3.0
Jan 3, 2024
Recommend
CEO approval
Business Outlook

Pros

You can meet some great people here, and PTO is great.

Cons

Don't expect a yearly raise, and bonuses have been reduced drastically.

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KnowBe4 Response
2y
Hi Knowster. We understand your concerns about the absence of cost of living adjustments in January, but it's important to clarify that this decision doesn't diminish our appreciation for your hard work. Our bonus program has already awarded a $2,000 monthly bonus and smaller bonuses this year, maintaining a trajectory similar to previous years. There were also year-end pay increases, similar to what we have done each year. If you have lingering questions or concerns, please don’t hesitate to contact the People Operations team.

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5.0
Jun 11, 2026
Anonymous employee
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CEO approval
Business Outlook

Pros

Hood staff be kind nice

Cons

Poor pay insurance bad hard work

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1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Great office snacks, free ev charging, cool coworkers

Cons

Out of about 100 AE's only 10 hit Quota, OTE is a joke there. It's possible to hit quota if you are lucky with your inbound leads, but if you want to hit quota every month you have to do something moreso out of the box. I was trained by hard closers and have a lot of expierence with cold calls so i came up with my own script and was getting a demo a day, and was doing a demo a day. The demos did lead to sales as well, so it wasn't a waste of time. I got fired because of a "lack of professionalism" I spoke off script all the time because speaking on script leads you in to the Kool-aid drinkers club, aka not hitting quota consistently. I was fired without warning, even though I was told I had an incredible work ethic and was exceeding the ramp-up numbers. I just didnt match their sales style, they are not looking for salespeople, they are looking for sales associates. They make you work 9-hour days, 1 hour mandatory lunch that has to be taken in the middle of the day. 9-6pm. Their handbook even says you are allowed to take this lunch at 5 pm to go home sooner, but the managers never let that happen. DO NOT BE CREATIVE AT THIS JOB, DRINK THE JUICE.

3
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