An okay company - Eligibility Associate Knowledge Services Employee Review

3.0
Sep 4, 2019
Recommend
CEO approval
Business Outlook

Pros

Set schedule and duties of the job is pretty easy once you are trained.

Cons

Don't like the health insurance and are not compensated for our hard work.

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Knowledge Services Response
6y
Dear Reviewer: Thank you for taking the time to provide feedback on your experience as a current contract employee of Knowledge Services. We appreciate the hard work and dedication you have shown in your placement as an Eligibility Associate over the years. Our team works hard to ensure that our contract Talent is properly trained, supported, and setup for success in their role. We recognize your frustrations and have made the appropriate teams aware of your concerns. Unfortunately, for Talent contracted through Knowledge Services on behalf of a client, we have limited control over pay and insurance benefits. However, our team is always working to make sure our contracted Talent feels appreciated and compensated. As you know, we have made a lot of improvements over the last five years! If you reach out to your designated Employee Relations Coordinator, they would be more than willing to walk through the conditions of your placement from when you accepted the placement to where you are now in your role. Again, we appreciate the time and effort you have put into your position and hope to hear from you soon!

Explore other reviews about Knowledge Services

5.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work environment and people. Felt very supported working there by senior level employees.

Cons

Hybrid environment, but other than that, great company.

1
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers, great facility, my specific manager was wonderful, the job was fulfilling.

Cons

They value the wrong things in some workers and that is rewarded. The turn around is high.

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