Major changes need to be made here - Anonymous employee Knowledge Services Employee Review

2.0
Jun 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The "worker bees" (& even some managers) are fantastic people. I’ve gotten to know some great people as coworkers and friends. Bi-monthly lunches and breakfasts, beautiful office, coffee machine on site.

Cons

Hot & cold management. One day they're supportive and the next the hammer comes down. If you aren't a favorite, good luck. If you ARE a favorite, give it a few weeks. They'll find a reason for you not to be. Pettiness is everywhere. EVERYWHERE. There is no “flexibility” because the moment you actually use it, they think you’re abusing it. The favorites of the higher ups who actually DO abuse it get no repercussions. I don’t event think they properly take PTO. HR will regularly leave work in the middle of the day for hair/tan appointments and yet my flex time for children’s doctors appointments got rejected. Disgusting double standard. Pressure to speak well of the company. Piles of bad reviews and then all of a sudden perfect scores - SPECIFICALLY telling you to ignore others’ reviews? Not likely legit. Calling employees who stand up for themselves “bad apples” is so degrading. Also, how do you know an anonymous review is “she” or “her” if you AREN’T in HR keeping track of who likes you and who doesn't? Try harder than that, HR. An entire “con” section full of how the office makes up for no pay isn’t a “con.” HR is obsessed with these reviews, and this response is just sad. Put as much effort into checking in with your employees as you do in writing reviews for yourself. If you're forcing your higher ups to write positive reviews, shame on you. It's pathetic behavior that absolutely disintegrates your integrity as employers.

Explore other reviews about Knowledge Services

5.0
Dec 10, 2024
Recommend
CEO approval
Business Outlook

Pros

Great work environment and people. Felt very supported working there by senior level employees.

Cons

Hybrid environment, but other than that, great company.

1
4.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Amazing co-workers, great facility, my specific manager was wonderful, the job was fulfilling.

Cons

They value the wrong things in some workers and that is rewarded. The turn around is high.

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