Pros
The new Fishers HQ office is very nice. Glossing over real issues and pretending a pinball machine will truly retain your employees... not so much! I worked with some kind, quality people over my time there, ALL of whom have now left the company.....
Cons
KS' HQ is gaslight central. The toxic positivity is unbearable. All levels of management will smile and throw around "family" and "upcoming opportunities" as if any of it is actually true. Meanwhile, they deny TINY raises, stifle growth, and ignore all problems brought to their attention. There are no options for advancing, they will label ANY role change as a "lateral move" so they do not have to increase your pay. A "family" won't shame you for having casual conversations with coworkers, micromanage your work, and hawk-eye your time in/ out. As a salaried employee, the "flexibility" is really not on your own accord... Not to mention pay is SO low and unfair. Others in the same tier of my team were making all different amounts that clearly did not align with tenure/ the role/ anything. If you get any kind of promo, they will use that increase as an excuse to skip your next annual raise anyway! Feedback is discouraged. Proposed changes or concerns were viewed as spreading negativity / badmouthing about the company. You are made to feel terrible about yourself for being "greedy" by even asking in a place that claims to care about you. It felt that lower level management would not truly pass q's and concerns up to exec, ignoring any change employees desired. The "mission" of KS is to serve others, however, as a recruiter, I felt awful about offering such low wages to candidates and we passed along their feedback often. Hiring people for below a livable wage by essentially pretending it would be great for them eventually made me feel too sick to stay. I have never worked with such an unapproachable HR team. They are not welcoming, cold, and have a rep of being rude. Nepotism leaders are a great way to block any real complaints coming through - i.e. Fox News playing for the entire office EVERY DAY FOR YEARS, sexism, etc. There is a clear lack of prioritizing diversity and inclusion. It's disappointing but unsurprising that these reviews prove a year later how bad it still is at HQ. I'm glad others are calling KS out and LinkedIn shows someone else leaving for a new company weekly.... High turnover. They hire new grads so they can pay a little and gaslight a lot. Only takes a year or two to realize they should get out!