Client Success Team - Anonymous employee KnowledgeLake Employee Review

5.0
Jun 24, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Strong Product and Service Offerings - Stellar Training with a knowledgeable and engaging Corporate Trainer - Senior Leadership has 'big picture orientation' and are 'forward thinking' - Management truly cares about the customer experience (goal is to delight our customers) - Celebrate successes - Excellent Health Benefits (huge perk) - Open door policy - For me, hours provided good work life balance - Market leaders with strong technology products in their portfolio and in the pipeline - Embraces diversity - Departments, Teams, Management and Leadership are highly motivated - Positive energy - CEO keeps staff updated with 'State of the Company' bi weekly 'all office stand up meetings (15 minutes meetings) calling out successes, new product info and other new news. - Since this is such a state of the art, strong technology focused organization, having a background in technology, systems/computers would be a plus. However, if you do not have this background (which I didn't) this is not a deal breaker...because KL has a stellar new hire onboarding program that will help those new to KL understand their product portfolio.

Cons

There are no overarching cons

Explore other reviews about KnowledgeLake

5.0
Apr 12, 2019
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Leadership team sets clear goal and vison with a strong focus on company culture and family.

Cons

no cons, just the normal hiccups one can expect of a new startup company

4.0
Mar 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great opportunities to work with bright minds and take on more responsibilities than your job description. I really enjoyed the opportunities I was presented with to start taking on more AE-type tasks as an SDR/BDR. Cool product as well.

Cons

Virtually no sales training or professional development paths. I was forced to rely on the AE's I was booking meetings for to provide expertise and coaching on the industries we prospect into. Also had to rely on them for the sales strategy and account penetration. The problem is, they were too busy! Unfortunalty I was told by my AE to qualify meetings before they would accept them, to protect their time. As you can imagine, this limited my opportunity to earn commission on booked meetings, which was a core KPI I had to hit. Unfortunately, there was not much structure around professional development, coaching, and the AE's and leadership were too busy or too far removed from modern-day prospecting to be helpful and invest in talent.

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