Pros
The support that I've received throughout my career in Koala has covered the whole range of professional & personal support. I started my Koala journey when I was 10 weeks pregnant with my second child & was immediately assured that this would not be an issue. I was still offered all of the same opportunities to undertake projects within different teams, leadership roles & the most important part of it all, I felt 100% included at all times. After I had my daughter, the whole team checked in on me - that was truly a bit of a surprise, but the most welcome one! Colleagues from HR, P&C & my own team all reached out, of their own accord & professionally, to remind me of the resources available to myself & my family. I returned to work just 3 months after having my daughter, in the middle of a pandemic. The transition was easier than when I went back pre-pandemic when I had my older son. The flexibility & understanding that the whole company showed, from the leadership team top down, was incredible. The cherry on top was when my skills, availability & true passion was all taken into consideration without me even asking my leaders, & a role came up in another team that honestly, feels like it was created just for me to have purpose in life - & that's a huge call right. It's been a steep learning curve in an industry I've been previously unfamiliar with, but I've never been happier in my work life & this speaks volumes for my home life & my young family, which is nothing short of priceless.
Cons
As the company grows at lighting speed, I feel that we have troubles keeping up sometimes. The demands from our customers (both internal & external) are getting louder & the growth that's needed can be hard to keep up with, which can result in some heavy workloads & very long days/weeks. There is so much Koala wants to achieve in so many areas beyond just another online retail store as well & again, while this is commendable, the responsibility tends to fall on the same people.