Solid growing company with Pros and Cons - Anonymous employee Koalafi Employee Review

4.0
Jan 18, 2022
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive environment Fair pay compared to other companies Flexibility around working from home Attempts to keep morale high Acknowledged that diversity/inclusion is currently lacking

Cons

They promote “work-life balance” but your manager may email you and/or schedule meetings late in weekday evenings quite frequently. Lack of established framework. If you’re coming from a larger company, be prepared to receive numerous tasks without grounded tools/process docs to complete said tasks.

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Koalafi Response
4y
Thank you for taking the time to provide your feedback! We appreciate the opportunity to evaluate our processes and incorporate changes where they are needed to foster an exceptional workplace. We recruit, hire and compensate top talent to help us grow, achieve our aggressive goals and promote a positive workplace culture! We agree that an important part of high performance is the ability to focus on recovery, so we want to protect our associate’s family & personal time. Exceptions for urgent and important things may happen, but our goal is that they are not the norm. We strongly encourage a conversation with your manager around setting an optimal schedule. If an associate is not receiving the tools they need to support their role, please let your manager, leadership team or HR know – we want to help! Thanks for your feedback.

Explore other reviews about Koalafi

5.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great company to work for. I have an awesome and collaborative team, even though I work remotely. My manager is awesome, supportive and has the experience, and is great at holding-me accountable to our goals. I get unexpected holidays and look forward to going to work every morning.

Cons

The tech-support needs help with understanding how Territory managers work, and deal with their daily travel schedule.

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

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Koalafi Response
2w
Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
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