Resilient company with really smart people! - Anonymous employee Koalafi Employee Review

5.0
Jun 7, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Koalafi is a great place to work. We have extremely thoughtful and dedicated leadership who are very open to feedback and truly care about their people. The pay & benefits are good, the offices are beautiful, and we generally have the tools & technology we need to get our work done. A lot of my coworkers are incredibly smart and hardworking. Culture does seem to vary from team to team and my particular LT member is an excellent manager, an expert in their domain, and a caring person.

Cons

We had to do a major layoff last year and our culture is still recovering from that. It feels bratty to say but I do miss the free lunches, swag, gym reimbursement and other perks we had last year - but understand these things were cut in an attempt to not have to cut staff. I hope they come back!

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Koalafi Response
3y
We are happy to read that you are getting the most out of your time while working at Koalafi! Thank you for taking your time to share your thoughts and experience! In support of our values and asking how can this be better, we appreciate your feedback and will continue to evaluate what changes we can make to ensure every member of our team has an exceptional experience and career with growth and learning.

Explore other reviews about Koalafi

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Koalafi has been an incredible learning opportunity for me and I've been able to build expertise in a variety of areas while shaping strategic initiatives for the company. I consistently feel supported and coached (and pushed!) by my amazing leader. The team is highly motivated and full of smart people that are great to work with. Comp and benefits are very good. I feel motivated by the mission of the company to help folks get access to important things that they would otherwise not be able to afford, all while helping them rebuild/repair their credit.

Cons

We've had a lot of transition in the past ~year with a CEO departure, interim period, and bringing on a new CEO. That has at times made it harder to embrace our value of "focus on what's most important" as priorities shift. The work is still moving forward but it feels like there's opportunity for increased precision and efficiency.

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Koalafi Response
2w
Thank you for sharing your experience! We're thrilled to hear you've found meaningful growth opportunities, supportive leadership, and a talented team at Koalafi. It's especially rewarding to know our mission continues to inspire your work. We also appreciate your thoughtful feedback on navigating change over the past year. We're committed to improving communication, maintaining focus as priorities evolve, and continuing to live our values of focusing on what matters most and moving fast together. Thank you for being part of the Koalafi team!
5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

It is a very positive experience working at Koalafi. I have always felt welcomed by a supportive team that genuinely cared about collaboration and helping one another succeed. The company does a great job of creating an environment where employees feel valued and connected to the broader mission. The work is fast-paced and engaging, with opportunities to develop new skills and gain exposure to different areas of the business. Leadership is approachable and transparent, and there is a strong emphasis on customer experience and continuous improvement. One of the things I appreciate most is the people. My colleagues are knowledgeable, helpful, and always willing to jump in when needed. The culture strikes a nice balance between accountability and flexibility, making it a great place to learn and contribute. Pros: Supportive team, positive culture, meaningful work, approachable leadership, opportunities to learn. Overall: I would recommend Koalafi to anyone looking for a collaborative environment with great people and opportunities to make an impact.

Cons

As with many growing companies, priorities can shift quickly, which requires adaptability and flexibility.

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Koalafi Response
3w
Thank you for your thoughtful review and for being part of the Koalafi team throughout the years. We're glad to hear you've had a positive experience and feel supported by your colleagues and leaders. Creating a collaborative culture where people can learn, grow, and make an impact is important to us. We also appreciate your feedback on communication and transparency as we continue to grow. Thank you for your partnership and for sharing your experience.
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