Decent First Time Job...if you're in school - Customer Service, MJM, Home & Kids, POS Kohl's Employee Review

3.0
Mar 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Allow you to cross train and work in multiple departments Give you a small compensation for opening credit cards Business casual (more so casual) dress code Occasionally brings in lots of food and drinks Ability to pick up shifts Ability to post shifts you don't want but someone must take them so you don't get in trouble

Cons

Minimum wage with little hours for those considered part time, which is everyone that isn't management Tend to expect you to clean out an entire fitting room by yourself on the busiest of days Really, really like to push for the Kohls credit card Sometimes your break is super late Expect you to move mountains and do anything for the customer no matter how rude or insane the request Can schedule you for a closing shift (10:30pm or 11:30pm) and expect you back by 4am or 5am for your next shift Some of the managers do not like to do their job and others like to make sure everyone is working every single second and their location Wearing a walkie can be very annoying You are always called for back-up on the registers; personally and overhead They never schedule enough cashiers or they schedule way too many

Explore other reviews about Kohl's

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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