Unrealistic Corporate Expectations - Sephora sales lead Kohl's Employee Review

3.0
Mar 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Gratis, the team is small so it’s easy to do training.

Cons

The expectations from corporate on the non Sephora side of kohls is really high. That isn’t necessarily a bad thing, but the incorporation of Sephora into Kohl’s creates a big divide. Many employees on the regular kohls side need to pick the orders for Sephora, they don’t always know where things are so hopefully one of the Sephora employees would be nearby to help. Sephora has specific goals which get combined with the credit and loyalty for Kohl’s. It was sometimes a hassle to ask all the questions for a customer that doesn’t want to be bothered.

Explore other reviews about Kohl's

5.0
Oct 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Well paced and supportive team members

Cons

Lack of resources and pay

2.0
Jun 16, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

(Mostly) amazing coworkers and flexible schedule most of the time. Good part time job for college students. Pay was decent.

Cons

Very limited full-time positions, leaves little room for career opportunities. Terrible team environment, feels like a fend for yourself fiasco everyday. I didn’t feel as if my managers or anyone at corporate really cared about any employees and it was just the employees caring for each other. Training times were wildly short, usually only a short shift or two on each area to train (registers, floor, bopus, etc). Corporate is difficult to get in touch with even for customers and they WILL take it out on you and management at any level does not seem to care.

See reviews by: Helpful|Rating|Date|All