Kohl's is a great place for fresh high school graduates! - Customer Service Representative Kohl's Employee Review

4.0
Jul 30, 2011
Recommend
CEO approval
Business Outlook

Pros

Kohl's provides its employees with a great working environment. People get a chance to polish their customer service skills. It is a great opportunity for someone to work and save money. They are extremely flexible with their employee's scheduling. I found them to be really good about working around my school schedule. It is a great first job for someone who has just entered the job market.

Cons

Working here might make a person dependent on this job, and prevent them from aspiring for better employers. The benefits provided by Kohl's may not be as competitive as other places.

Explore other reviews about Kohl's

5.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Great growth and leadership opportunities

Cons

Requires you to be on your feet a lot.

3.0
Jun 29, 2026
Recommend
CEO approval
Business Outlook

Pros

managers can be friendly at times

Cons

Little to no training been working here for almost a year now there’s still something I don’t know every day. What was most difficult for me was being at registers as I was trained in two days by shadowing someone. There are so many situations and problems that will come up every day and you will learn something new! They never taught me about Kohl’s cash, how to read receipts, reprint or edit receipts. They schedule so little so when you do learn something there’s no chance of rehearsal because you come in three weeks later working at a different department.

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