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      Kohl's

      Engaged Employer

      Kohl's reviews

      It's retail...it basically sucks - Customer Service Representative Kohl's Employee Review

      3.0
      Jun 14, 2016
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I enjoyed working with my coworkers and receiving benefits along with employee discounts.

      Cons

      The management was terrible. They simply care about the sales they get and how many people sign up for a Kohl's credit card. They don't acknowledge employees who genuinely care about the work they do. There are a few managers who care, but only 1 or 2.

      Explore other reviews about Kohl's

      5.0
      Mar 29, 2026
      Customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Amazing work life balance and benefits are amazing

      Cons

      The rate of raises is not very high

      2.0
      Jul 13, 2026
      Sales floor associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Loved emptying fitting rooms when that was my only task

      Cons

      Had to constantly push the credit card, even to old ladies who don’t know any better, was scheduled for shifts I wasn’t trained on, was constantly moved around

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