It's Retail - Sales Floor Associate Kohl's Employee Review

3.0
Dec 25, 2016
Recommend
CEO approval
Business Outlook

Pros

• Flexible Schedule • Easy Shift swapping with Co-workers • Base pay of $9.00 • Great savings during Friends and Family 55% off.

Cons

• Customer is always "right" • Customers attitudes can vary. Our location seems to attract a lot of angry and self important people. • Once your sales start you'll get flooded in a heartbeat, then management gets flustered over the lack of people working . Then demand you drop whatever you're responsible for to back up cashiers. • Customer is always right attitude leads to toxic situations, especially with foreigners who barely speak English. • Unless someone dies or quits little to no room for promotions. As well they much rather higher out of store for management level positions. • Be prepared to have someone scream in your ear over the walkie about credit every minute.

Explore other reviews about Kohl's

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

Cons

Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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