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      Kohl's

      Engaged Employer

      Kohl's reviews

      Always a mess - Customer Service Representative Kohl's Employee Review

      2.0
      Jan 6, 2009
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      It's the only I could get really.

      Cons

      Understaffed and not enough hours at the same time.Kohl's always seems to be a mess because of lack of help and when we do have worker's on the floor, they make us all go to registers, so when we get back to our depts, they are trashed.And we can't assist customers who need help because we are all up at the front and can;t do our other jobs.

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      5.0
      Jan 24, 2026
      Beauty advisor
      Recommend
      CEO approval
      Business Outlook

      Pros

      Location Team leads and managers Easy work

      Cons

      Rude customers sometimes Not many hours after holidays

      1.0
      Jun 8, 2026
      Sales associate/cashier
      Recommend
      CEO approval
      Business Outlook

      Pros

      None. I was hired to be a person that restocks and cleans, they saw I was able to ring up and put me as a cashier.

      Cons

      Very little pay, terrible training, horrible management and some terrible customers. Disgusting location also, I went to a manager about toilet paper out in the women restroom, he told me it was a morning task. It was 7pm, the store closed at 11pm! Also CASHIERS ARE LYING YO CUSTOMERS TO GET THEM TO OPEN CREDIT CARDS! Shady stuff I heard as a cashier. Also during my interview no one showed up, when I called the manager made it seem like I was bugging her for my interview

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