Low Pay, Hard Work, and Poor Management - Overnight Freight Associate Kohl's Employee Review

1.0
Jun 1, 2017
Recommend
CEO approval
Business Outlook

Pros

I had a lot of nice coworkers who tried their best. They occasionally gave us food in the break room. They gave you candy bars and "great job" sticker things, which perhaps some adults out there might enjoy.

Cons

I honestly couldn't manage to explain the level of mismanagement. It's actually fractal in nature and thus each component of every thing that went wrong contained the whole picture. It was shocking anything got tagged right stocked or sold since the overnight crew was stuck doing all of that extremely important stuff while the day staff did next to nothing and left the whole floor a mess every night. Before a truck could be unloaded carts had to be shuffled around out of the way to make room which sometimes could take up to two hours. Then all that happened was the stuff came out of the truck and there was twice as much in the way for next time. About 3% would get picked through during the day. Assuming it became literally impossible to unload then it just fell on the night staff to finally put all the things out which sometimes sat so long they were on clearance before they made it to the floor.

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5.0
Jul 9, 2026
Recommend
CEO approval
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Pros

Flexible Chill Swag Easy peasy

Cons

Not a lot of hours there

2.0
Jul 8, 2026
Recommend
CEO approval
Business Outlook

Pros

Good full-time benefits, flexible scheduling. But the cons are starting to outweigh the good.

Cons

A new store manager took over the Massapequa Park location (Long Island, NY) and the workplace culture has become highly challenging since. Her management style is overly critical, and she makes harsh, rapid judgments without taking the time to know her associates or understand their roles. Furthermore, she does not lead by example, and she sets unrealistic expectations without providing regular check-ins or continuous coaching. This has left the staff feeling unsupported and neglected. There is also a strong perception that loyal employees hours are being unfairly cut or even terminated to reduce store costs rather than supporting the well-being and retention of the staff.

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