Working retail is terrible. - Sales Floor Associate Kohl's Employee Review

1.0
Apr 14, 2013
Recommend
CEO approval
Business Outlook

Pros

Honestly, there is no good reason to work at Kohl's. They stick you somewhere by yourself and expect way too much of you. You don't NEARLY get paid enough for the amount of work you have to do and are expected to. The time they give you for breaks suck, and you rarely get to take them. Yet, if you say you don't when you clock out you get in trouble with upper management. (I never did because I always lied and said I took it, because I saw a co-worker after they had 'talked' to her about it and she was very, very upset.)

Cons

This is my experience. I'm sure it varies depending on the store. They hire you, brush lightly over training and basically toss you face first out on the sales floor (I was in home and kids). My Kohl's had two levels. The bottom was Jewelry, Women's, Men's, Juniors, Athletic, purses, etc. Sure, that's a lot but the lower floor is just as big as the upper one. It's a lot to keep track of. They have a lot of help/floor associates on the lower floor... and guess how many for the upper one? Just me. All alone, most days, by myself. Customers want help, managers want you to keep everything clean and presentable. Please, tell me how to split myself into five to do all the things you want me to. Did you forget what it was like to be in my position?

Explore other reviews about Kohl's

5.0
Jan 7, 2026
Recommend
CEO approval
Business Outlook

Pros

good hours, salary, schedule, job

Cons

Holiday work can be tricky when planning family function

3.0
Jul 20, 2026
Recommend
CEO approval
Business Outlook

Pros

The culture at Kohl's is very inclusive and specifically within the DS organization there is a lot of collaboration of ideas. Depending on your team you will have more of an hands on approach, some days feeling closer to an applied scientist than a data scientist.

Cons

Disconnect between priorities with leadership roles. Salary is not competitive, opportunities for promotions are limited regardless of your deemed performance by your direct manager.

See reviews by: Helpful|Rating|Date|All