Failing - Sales Lead Kohl's Employee Review

1.0
Apr 29, 2019
Recommend
CEO approval
Business Outlook

Pros

There used to be a ton...the managers as the WESTERVILLE OHIO location were absolutely amazing and truely cared about their associates. Pickerington,OH not so much.

Cons

Oh boy, lets get started! You'll be hired part time and lucky if you get full time. As a part tone associate I got as little as 8 to 12 hours a week during the off season. They start you at $9 an hour. As a department lead (fancy name for full time associate) you are expected to act as a supervisor for your department without the title, and also know how to do customer service, online orders and run the register. You'll be expected to do all of the above on top of your department duties frequently. You MUST have avaliablity days, nights and weekends and your schedule will change weekly so good luck going to school or working another job. As a department lead you will start at $10 an hour. You are essentially there to sell credit cards and then maybe some merchandise....but definitely credit cards. You better reach those credit goals or else! My department manager often wanted me to do thibgs against policy, cut corners and lie to customers. No room to move up in the company. The company is FAILING and grabing at straws to try to survive which is why theyre now going to acceot amazon returns and they push their credit cards so strongly.

Explore other reviews about Kohl's

5.0
Mar 31, 2026
Recommend
CEO approval
Business Outlook

Pros

Kohl's is a place for learning and development.

Cons

The only con is being in office 4 days per week

1.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay is very good once you start getting raises. Weekly pay

Cons

Genuinely everything else, the pay is that high because they have to pay you over 25 just to put up with the awful environment. terrible structure, terrible management, no accountability, cliquey mean girl environment. managers are allowed to sit around and do essentially nothing while supervisors carry 100% of the load and there is no checks and balances to ensure management does the right thing. Corporate and HR genuinely don't care if certain people sit on their butt While others keep the business running. Credit card pushing is absolutely Off the Wall insane. Getting enough credit cards is all the company cares about and managers do not help. Managers are allowed to have no history with getting any credit cards at all and corporate doesn't bat an eye. If you try to speak out about anything that's going on you'll just get fired. Retaliation is allowed and encouraged.

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